Terms of Service
Welcome to Octopus (wearoctopus.com). By visiting or making a purchase from our website, you agree to the following Terms of Service. Please read them carefully before using our site.
1. General Conditions
By accessing our website or purchasing something from us, you agree to be bound by these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Continued use of the site means you accept those changes.
2. Use of Our Website
You agree not to use our products or website for any unlawful or unauthorized purpose, including violating local, national, or international laws. You must not transmit any malicious code, viruses, or content that may harm our site or users.
3. Product Information & Pricing
- We aim to provide accurate product details, descriptions, and prices.
- Occasional errors may occur; prices and availability are subject to change without notice.
- We reserve the right to refuse or cancel orders in case of pricing or stock errors.
4. Order Acceptance & Cancellation
Once you place an order, you’ll receive a confirmation message. We may contact you via call, SMS, or WhatsApp to confirm details before dispatch. Orders may be cancelled if:
- The product is out of stock
- Payment or shipping details are incomplete or inaccurate
- Fraud or unauthorized activity is suspected
5. Payment Terms
All payments are made in Pakistani Rupees (PKR). We accept Cash on Delivery (COD) and other payment methods such as credit/debit cards, Easypaisa, or JazzCash (where available). Payments are securely processed through third-party gateways, and we do not store your full payment details.
6. Shipping & Delivery
We offer free nationwide delivery across Pakistan. Standard delivery time is 2–5 working days, which may extend to 7 days during busy periods.
For more details, please visit our Shipping Policy.
7. Returns, Exchanges & Refunds
For information on exchanges, size issues, and defective product refunds, please review our Exchange & Refund Policy.
8. Intellectual Property
All website content — including text, images, logos, and designs — is the property of Octopus and protected by copyright laws. You may not reproduce, distribute, or modify any part of the site without written permission.
9. Limitation of Liability
Octopus is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. We do not guarantee that our service will be uninterrupted, timely, or error-free.
10. Governing Law
These Terms of Service and any disputes arising from them are governed by and interpreted in accordance with the laws of Pakistan.
11. Contact Us
For any questions about these Terms, please contact us at:
orders@wearoctopus.com
Last updated: October 29, 2025